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GROUND SUPPORT EQUIPMENT SERVICES DEPARTMENT

Ground Support Equipment Services Department is one of THAI' business units and has run its operations since 1960. Our responsibility is to provide ground support equipment services for aircraft servicing, and loading equipment for passenger baggage, cargo and mail. This also includes passenger transportation between terminals and aircraft, cabin cleaning service as well as equipment maintenance.

In GSES fleet, there are equipment more than 800 units, cart and dolly more than 1,500 units, and unit load device or container more than 8,000 units.

We are the first Ramp Handling agent that can provide GSES to both TG and Customer Airlines' flights. On the first phase of service, though the equipment was not of high technology as in present day, we were able to maintain high standard of service.

We focus on the service improvement in terms of personnel, ground support equipment, quality of service, and all aspects that customers need in order to meet their highest satisfaction.

Nowadays, GSES Department gains reliability and trust from 67 Customer Airlines due to its service standard and personnel ability. Training courses are well prepared and provided for all staff concerned systematically so as to support the need of both TG and Customer Airlines. Brush-up courses are also arranged continuously to increase staff members' knowledge and capability. This can strengthen our competitiveness so that we are consequently certified by ISO9001: 2000.
   
 
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